Terms and Conditions
Kindly read the next steps carefully before placing your order.
While they may seem like a lot of conditions, please bear in mind that we are a small business and these have been put in place to ensure the best service can be provided to you.
Replacement Policy
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Please document or create a single-take unboxing/unpacking video.
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For any claims regarding a damaged or defective product, a replacement request accompanied by the video is required to be placed within 24 hours of delivery of the product.
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Failure to submit a valid video wherein the said damage or defect is clearly visible will lead to no replacement.
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The damaged or defective product must be reverse shipped by you within 10 days of the delivery date.
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Replacement with the same item will be honoured subject to availability.